We support our partners and customers in all areas of access management. We provide services related to solutions and associated technologies throughout their entire lifecycle. We help identify the best solutions to meet your needs, deliver them ready for use, provide support during operation, optimize their use, and continuously develop them further.
Assessment
An assessment determines the current state of the entire access management system or specific areas, defines the target state, and produces a development report with solution recommendations. Typically, the assessment focuses on the practical processes of access management and how available technologies can be used to create flexible and manageable procedures for the organization, supported by automation. At its most comprehensive, an assessment examines the current state, defines the target state, and plans the actions required to achieve it.
Consulting
Our experts in various areas of access management—identity management and access management—are available at all stages of the solution lifecycle: solution design, implementation, optimization and enhancement of use, and solution development.
Proof of Value (PoV) and Piloting
The suitability of a required solution for the desired operating environment can be tested through a Proof of Value (PoV) and piloting. In a PoV, the key functionalities of the desired solution are tested in a more limited environment than the final requirement. Often, the PoV focuses on an organization-level single sign-on solution, shared mobile devices, or encrypted email and file transfer. At the end of the PoV, a report is prepared on the effectiveness of the solution. A PoV can also be included as part of an assessment service.
Piloting refers to the first phase of solution implementation, where production use begins with a few departments. Based on the lessons learned during piloting, the implementation is expanded to all departments.
Delivery
Solution delivery is a project that includes several service packages and during which the solution’s fit into the planned operating environment is ensured. Successful delivery is ensured through a responsibility-sharing model jointly defined with our partners and customers, as well as through project work models.
Training
Training is primarily delivered customized to the customer and case, but we also utilize training portals and courses suitable for our technology partners’ solution areas.
Support
Support for the use of solutions is defined on a solution-specific basis according to the needs of the customer and our partners. Different support models define how and who is responsible for first-level, second-level, and third-level support. Service levels agreed upon for each solution and technology define, among other things, service hours, service response time, forms of support, and support request handling procedures.
Optimization
Optimization of solution use ensures that the broadest possible benefits are achieved from system use. Optimization services are generally included in support service agreements at no additional cost. Use optimization is assessed and planned through user surveys, usage studies, floor walks, utilization assessments, and impact calculations. These are used to develop usage development paths and functionality expansion plans.
Continuous Development
We continuously develop services and solutions to meet the requirements of changing operating environments and customers. We carry out development together with our partners and customers, including participation in domestic and international research and product development projects.
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Identity Management
Identity management ensures that users can easily and securely access the systems and information they need when they need it and where they need it, but only within the scope of defined access rights.
Read moreAccess Management
Access management is a comprehensive system formed by identity management and access management, which ensures the functionality of administrative and operational processes alongside technical solutions in a secure, efficient, and compliant manner.
Read moreUsage Monitoring
Usage monitoring continuously analyzes the activities of users, applications, and devices, and identifies anomalies that may indicate misuse, data breaches, insider threats, or incorrectly granted access rights. Usage monitoring is a key component of modern identity and access management, the Zero Trust model, and security management in accordance with NIS2, GDPR, ISO 27001, and KATAKRI requirements.
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